More Than a Help Desk: How Service and Culture Shape the Ovation Experience
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More Than a Help Desk: How Service and Culture Shape the Ovation Experience
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Voices of Ovation is a special segment on our Ovation Learning Institute podcast where we shine a light on the inspiring individuals and their extraordinary stories that strengthen and encourage local communities. From passionate team members to devoted partners, Voices of Ovation celebrates the personal stories and achievements that drive meaningful change in the healthcare landscape.
In this episode, Program Manager for the Ovation Learning Institute, David Winchester, speaks with Ovation Healthcare’s Service Desk Representative, Jay Hamer. Jay is a corporate communications professional, bringing a unique blend of healthcare and corporate IT experience. With a deep understanding of empathy and human connection, Jay is passionate about crafting compelling narratives that resonate with diverse audiences, driving brand awareness for Ovation, and fostering strong relationships with stakeholders to drive impactful business outcomes.