In this episode of the Builders Bible podcast, Andrew Hathaway speaks with Rich Digilio, co-owner of Trust Point Electric and Air in Anthem, Arizona. Rich shares his journey from working 30 years as a union tradesman in New York to moving to Arizona and merging his electrical company with a local North Phoenix HVAC business to scale toward $6 million in revenue. He breaks down how Trust Point delivers high-level customer service by owning mistakes, educating homeowners on low-maintenance electrical systems, building an in-house trade training center, deploying internal AI bots for reporting and team support, and learning from industry mentors like Al Levi.

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🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

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🤝 Thank you to Ben Jordan of Action Plumbing, Heating, Air & Electric. Action Plumbing, Heating, Air & Electric provides 24/7, dependable plumbing, HVAC, and electrical solutions to homes and businesses across Salt Lake City, Utah.

Website: https://actionplumbing.net/

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