エピソード

  • Why wellness tourism is reshaping how hotels make money. Ft. Steve Porter of Trybe

    Why wellness tourism is reshaping how hotels make money. Ft. Steve Porter of Trybe
    2026/09/16
    Wellness is one of the fastest-growing categories in hospitality, and for a lot of properties it has moved from a nice-to-have into a real part of how the business makes money. Steve Porter, Co-founder of Trybe, has spent years building software for exactly that part of the hotel. Steve and Matt talk about why guests now book the spa before the room, what makes it the most complex system in a hotel to run and how wellness is redefining hospitality.
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    28 分
  • The AI use cases already changing hospitality, with Gilad Berenstein of Brook Bay Capital

    The AI use cases already changing hospitality, with Gilad Berenstein of Brook Bay Capital
    2026/09/09
    Every hotel used to fight for a guest's attention on Google. Now guests are asking ChatGPT where to stay, what to book, even what to buy once they get to the room. That shift changes hospitality. Gilad Berenstein founded Utrip, the world's first AI travel company, which helped 225 million travelers plan trips before it sold. He now runs Brook Bay Capital, investing in AI across travel and hospitality. Gilad joins Matt to talk about the AI use cases property owners can already try as agentic AI takes hold.
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    43 分
  • A Texas multi-property operator on what it takes to build a hotel tech stack from scratch. Ft. Matt Marrs of Llano Real Estate Group

    A Texas multi-property operator on what it takes to build a hotel tech stack from scratch. Ft. Matt Marrs of Llano Real Estate Group
    2026/09/02
    Matt Marrs owns Cactus Cove Inn & Suites in Amarillo and operates a portfolio of hotels, RV parks and short-term rentals across Texas. He migrated his properties to Mews this spring, went live during peak season and signed up for every beta feature available before onboarding was done. In this episode, the two Matts talk about what drove that decision, how to think about tech across three different asset types and what it means to be an operator helping shape hotel software from the inside.
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    32 分
  • Buying a PMS: Lessons from an ex-hotelier who now works in hotel tech. Ft. Tommy Kalita

    Buying a PMS: Lessons from an ex-hotelier who now works in hotel tech. Ft. Tommy Kalita
    2026/08/26
    Buying a new property management system is one of the biggest decisions a hotelier can make, and most of them will tell you the process is painful. Tommy Kalita has been on both sides of that process. Before joining sales and then fintech solutions at Mews, he ran his own hotel in Edmonton, Canada. In this episode, Tommy and Matt talk about what hoteliers often overlook during the RFP process, who should be involved in the decision beyond leadership and what changes for a property once a new system goes live.
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    32 分
  • SiteMinder's Leah Rankin on hotel distribution in the age of AI

    SiteMinder's Leah Rankin on hotel distribution in the age of AI
    2026/08/19
    SiteMinder's distribution engine, the largest in the world, is now being built natively into Mews. Availability, rates, inventory and other content are now handled in one place: Mews Channel Manager, powered by SiteMinder. This closes the gap that hotels have had to bridge manually between two systems. Leah Rankin of SiteMinder joins Matt to talk about what this partnership changes for hoteliers, how hotels should think about their channel strategy, and where AI is taking distribution next.
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    30 分
  • Mews secures an EMI license: What this opens up for hotels and hospitality finance. Ft. Maximilian Lehmann

    Mews secures an EMI license: What this opens up for hotels and hospitality finance. Ft. Maximilian Lehmann
    2026/08/13
    Mews has just been granted an Electronic Money Institution license from De Nederlandsche Bank, making it the first vertical hospitality operating system in the European Economic Area to hold one. Matt talks to Maximilian Lehmann, CEO of Mews Financial Services, the regulated subsidiary of Mews that holds the license, about what it is, why Mews pursued it, and what it can open up for hoteliers and the hospitality industry.
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    25 分
  • Guest data and direct bookings with the top 3 CRM solutions on Mews Marketplace

    Guest data and direct bookings with the top 3 CRM solutions on Mews Marketplace
    2026/08/05
    Guest data is the most underused asset in most hotels. It sits fragmented across the PMS, the OTA, the spa system and a dozen other touchpoints, and most of it never gets acted on. In this episode, Matt puts the spotlight on three CRM solutions from the Mews Marketplace that are tackling exactly that problem. Hear Daan de Bruijn, co-founder of Bookboost, Bryson Koehler, CEO of Revinate, and Benjamin Devisme, Senior Problem Solver at Quinta (previously Quicktext), talk about turning data into direct bookings and stronger guest relationships.
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    27 分
  • Can AI-based pricing lift hotel revenue? Testing the impact of Mews RMS autopilot ft. Richard Smithies & Conor Winders

    Can AI-based pricing lift hotel revenue? Testing the impact of Mews RMS autopilot ft. Richard Smithies & Conor Winders
    2026/07/29
    When you deploy tech the right way, it makes you more revenue, more money. That's hard to prove, since a hotel changes more than one thing at once. Today we bring the data. Mews ran one of its most rigorous studies, across over 6,000 hotels, isolating one system, Mews RMS. What happens when a hotel deploys it, and switches on autopilot? Richard Smithies, Director of Data, led the study. Conor Winders, VP of Product and Engineering, built the product. They’re here to take you through the tech and the data showing a 13% revenue uplift in hotels using the Mews RMS autopilot pricing feature.
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    29 分