Can AI do 90% of your job?

Maybe.

But the last 10% - story, judgment, and real human connection - is where careers are won.

In this conversation with Chris Croft, we get honest about using AI boldly without losing your voice, why brand polish matters less than authenticity, and why people skills are the new moat.

What we cover:

- Authenticity > aesthetics: Your studio and brand can change; what audiences trust is you, open and honest on camera.

- Agentic AI is here: From bookings to cold calls, AI will eat routine work so double down on the human bits: rapport, influence, leadership.

- The “20 ideas” creativity workout: Push past the obvious; ideas #15–20 often contain the gold. Then let AI add another 20 to spark what you missed.

- Where AI shines (and doesn’t): Great for ideation, structure, and pros/cons, you still choose, tell the story, and add the edge audiences remember.

- AI music is fun, not Dylan: Tools like Suno can make catchy songs, but originality and lived nuance still belong to humans.

- Aim for the top 30%: If you’re in that tier for creativity and people skills, you’ll outperform today’s AI and tomorrow’s.

If you’re a marketer, creator, trainer, or leader, this episode gives you a practical playbook for partnering with AI while staying unmistakably you. Expect candid examples, a few laughs, and a clear path to staying valuable as tech races ahead.

If this resonated, hit the notification bell to stay tuned for upcoming episodes!

Welcome to Marketing the Madness - live from Shoptalk Europe (once again)!

In this episode, Katie Street sits down with Pierric Duthoit, Chief Digital Officer at Coty, the powerhouse behind some of the world’s most iconic beauty and fragrance brands, including Gucci, Burberry, Calvin Klein, Kylie Cosmetics, and CoverGirl!

Together, they dive into the future of social commerce in beauty and retail, exploring how Coty is using influencer marketing and advocacy to build real trust and drive conversion.

Pierric opens up about what it takes to create global campaigns that resonate, why fragrance and skincare are becoming major players in online shopping, and how data, insights, and trend-spotting keep Coty ahead of the curve.

He also shares fascinating stories about Coty’s work with both mega-influencers and micro-creators, the brand’s approach to staying ahead of trends like the vanilla fragrance craze, and why social commerce is more than just a trend, it’s fast becoming the future of digital retail strategy.

If you’re in beauty, retail, or marketing, this conversation is packed with insights you won’t want to miss.

Don't forget to join us at ShopTalk Luxe in Abu Dhabi, 27–29 January 2026, to connect with global retail leaders that are breaking through the noise and explore the future of brand, creativity, and commerce.

Get your ticket now: https://luxe.shoptalk.com/

Pierric Duthoit

https://www.linkedin.com/in/pierricduthoit/

Katie Street

https://www.linkedin.com/in/katiestreet/

https://www.instagram.com/streetmate/

Street Agency

https://street.agency/

https://www.instagram.com/street.agency/

https://www.linkedin.com/company/streetagency/

In today’s sea of sameness, AI tools and ChatGPT generated content are everywhere - but are they enough to build trust?

In this talk, Katie Street shares why human connection, authenticity, and video-first content are the real game-changers in B2B marketing. From LinkedIn growth strategies to building personal brands that outperform corporate logos, discover how to stand out and win trust in a noisy digital world.

In this episode, you're going to learn why:

- People buy from people, not faceless brands - LinkedIn and YouTube are the top platforms for agency growth - Video, energy, and enthusiasm build trust faster than polished logos - Human-led content gets up to 38% more engagement than brand posts - Agencies must showcase real people - not just products or services

With stories from brands like UGG, insights into influencer-style B2B strategies, and proof from leaders like Gary Vee and Steven Bartlett, this session will inspire you to stop hiding behind your logo and start showing your face!

Subscribe to our channel for more on B2B marketing strategy, personal branding, AI in marketing, and much more!

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Struggling to generate leads for your B2B business? In this episode, Katie Street reveals the exact strategy that helped her cut through the noise, stand out from the competition, and win more clients - even in a tough market! Here's what she reveals: - Why most B2B marketing is boring (and how to fix it) - The human-first strategy that makes your business unforgettable - How to build trust and convert leads faster - Practical tips for using LinkedIn & video to generate inbound opportunities Watch now to learn how to transform your B2B marketing and generate more high-quality leads! This episode of Marketing in the Madness was recorded at the Pipeline event hosted by Agency Hackers.

Katie Street: https://www.linkedin.com/in/katiestreet/ https://www.instagram.com/streetmate/ Marketing in The Madness https://marketinginthemadness.buzzsprout.com/ https://www.linkedin.com/company/marketing-in-the-madness-podcast/ https://www.instagram.com/marketinginthemadness/

Follow Street Agency: https://street.agency/ https://www.instagram.com/street.agency/ https://www.linkedin.com/company/streetagency/

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What does it take to keep some of the world’s biggest brands at the top of their game? In this episode, Katie gets the inside story from James Godfrey, Global Head of Marketing and Sales Capability at Nestlé - the man who teaches 55,000 marketers and salespeople across 180 countries how to build campaigns that truly land! From global creative strategies for iconic brands like KitKat and Nespresso, to navigating the rise of TikTok, influencer marketing, and AI, James shares real-world lessons from 25 years at the heart of FMCG. Forget the theory - this is a behind-the-scenes look at how the biggest food and beverage company on the planet keeps brands relevant. What you’ll learn in this episode: - The creative formula behind Nestlé’s biggest campaigns - and how carving out time, investment, and talent makes all the difference. - How FMCG giants are shifting to human-first content and influencer-led strategies to stay authentic in a social-first world. - Why offline brand experiences, packaging, and in-store execution are still crucial in a digital-heavy retail landscape. Marketing in the FMCG world is evolving fast, but as James Godfrey reveals: 'The brands that win don’t just chase the latest tech trend. They double down on creativity, strong brand foundations, and truly human connections with consumers.' If you want to know what it really takes to keep brands relevant and future-proof your marketing strategy, you’ll want to hit play on this one. James Godfrey https://www.linkedin.com/in/jamesgodfreycommercial/

Katie Street: https://www.linkedin.com/in/katiestreet/ https://www.instagram.com/streetmate/ Marketing in The Madness https://marketinginthemadness.buzzsprout.com/ https://www.linkedin.com/company/marketing-in-the-madness-podcast/ https://www.instagram.com/marketinginthemadness/

Follow Street Agency: https://street.agency/ https://www.instagram.com/street.agency/ https://www.linkedin.com/company/streetagency/

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In this live episode from Shoptalk Europe in Barcelona, Katie Street sits down with Lidia Muravieva, Chief Experience Officer at Holland & Barrett, to explore how one of the UK’s most established health and wellness retailers is transforming its entire customer journey! This isn’t just another digital transformation story, it’s about breaking legacy barriers, connecting fragmented data, and using AI to deliver truly personalised experiences both in-store and online. Lidia shares how Holland & Barrett is reshaping omnichannel retail, supporting customer intent over product-first shopping, and designing a post-purchase journey that builds trust and loyalty long after checkout. If you want to understand where retail CX is heading in 2025 and beyond, this episode gives you real strategies, tech insights, and leadership lessons you can apply to your own business. Here's what to expect: - How Holland & Barrett is shifting from product-led to problem-led shopping journeys, helping customers find solutions rather than just products. - The role of data integration and AI in building a single customer view, improving personalisation, and driving better decision-making across channels. - What it takes to design a true omnichannel experience, bridging online, in-store, and post-purchase interactions for maximum customer impact. - The importance of a data-driven culture and continuous CX improvement to stay competitive in a fast-evolving retail landscape. Retail is moving fast, and the brands that win? They’re the ones putting customers right at the heart of every decision. This chat with Lidia is a behind-the-scenes look at how a heritage retailer such as Holland and Barrett is levelling up for the future. If you want to know where CX is going next and how to stay ahead of the game, you’ll want to tune in to this one! Lidia Muravieva https://www.linkedin.com/in/lidia-muravieva-5833871b0/

Katie Street: https://www.linkedin.com/in/katiestreet/ https://www.instagram.com/streetmate/ Marketing in The Madness https://marketinginthemadness.buzzsprout.com/ https://www.linkedin.com/company/marketing-in-the-madness-podcast/ https://www.instagram.com/marketinginthemadness/

Follow Street Agency: https://street.agency/ https://www.instagram.com/street.agency/ https://www.linkedin.com/company/streetagency/

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In this episode of Marketing in the Madness, we’re talking secondhand, sustainability, and smart retail innovation with a brand that’s been doing recommerce since before it was even called that.

Live from Shoptalk Barcelona, Katie Street chats with Sara Sjöberg, CEO of Swedish kidswear brand Polarn O. Pyret (POP), about how they’re turning high-quality clothing into circular fashion heroes - with some serious results.

From tech-powered resale logistics to loyal parent communities, this one hits all the right notes for marketers, founders and fashion retailers who actually care!

What you’ll learn (aka why you’ll love this episode):

Recommerce isn’t a trend. It’s a mindset POP has been making kidswear that lasts for nearly 50 years. Their goal? Every item worn by three kids or more. Sara shares how they built recommerce into the brand’s DNA, long before resale was mainstream.

From wardrobe to warehouse and back again We get into the nuts and bolts of how it works from name labels and stitched-in longevity to resale systems that refurbish, repackage, and resell each garment with care.

Quality sells itself (again and again) When parents know they can get money back on quality clothing after three kids have worn it, they’re investing in more than just an outfit—they’re buying into circular value. And yes, that becomes a powerful marketing message, too.

Marketing a mission, not just a product Sara talks about POP’s challenge of growing brand awareness outside Sweden, how storytelling and sustainability go hand-in-hand, and why UK shoppers need to hear about this kind of kidswear (hint: we agree!).

If you're a parent, a marketer, or anyone building a brand that actually wants to last, listen to this one. And trust us, you’ll want to tell your mates about it too.

Connect with Sara: https://www.linkedin.com/in/sara-sj%C3%B6berg-5863101/

Katie Street: https://www.linkedin.com/in/katiestreet/ https://www.instagram.com/streetmate/ Marketing in The Madness https://marketinginthemadness.buzzsprout.com/ https://www.linkedin.com/company/marketing-in-the-madness-podcast/ https://www.instagram.com/marketinginthemadness/

Follow Street Agency: https://street.agency/ https://www.instagram.com/street.agency/ https://www.linkedin.com/company/streetagency/