In this episode of Room at the Table, host Betsy Cerulo sits down with Theresa Reno-Weber, CEO of GoodMaps, a groundbreaking indoor navigation platform that is transforming accessibility in workplaces, public venues, transit hubs, and corporate environments. This powerful conversation dives into how GoodMaps leverages camera-based positioning, LIDAR, and advanced mapping algorithms to provide real-time, turn-by-turn, highly accurate navigation for people of all abilities—including individuals who are blind, low-vision, neurodiverse, mobility-restricted, or simply navigating an unfamiliar space.

Theresa shares how GoodMaps evolved from serving the blind community to supporting a much wider demographic by offering auditory, visual, haptic, and AR-enhanced directions. From airports to office towers to major rail stations across the UK, GoodMaps is delivering an indoor GPS experience that helps users feel confident, independent, and calm — especially in stressful or high-traffic environments.

Listeners will learn how GoodMaps creates millimeter-accurate digital blueprints with zero hardware installation, no beacons, and no sensors — eliminating the expensive and disruptive infrastructure requirements of outdated indoor navigation technologies. Theresa also explains the platform’s security features, map management tools, mobile scan-and-go updates, and how organizations can customize accessibility for employees and visitors.

Whether you’re an accessibility advocate, facilities leader, DEI professional, or tech-forward organization, this episode highlights how GoodMaps is reshaping the future of universal access and equitable user experiences in both public and private spaces.

What You’ll Learn in This Episode:

✅ Why GoodMaps built a hardware-free, camera-based indoor navigation system

✅ The accessibility challenges facing blind, mobility-restricted, and neurodiverse individuals

✅ How organizations can implement, update, and secure GoodMaps inside their buildings

✅ Real-world applications and user scenarios across airports, offices, rail stations, and corporate campuses

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00:00 Introduction: Meet Theresa Reno-Weber, CEO of GoodMaps

01:39 How GoodMaps benefits all users, not just those with disabilities

02:44 How GoodMaps identifies your indoor location with high accuracy

05:14 Betsy and Theresa share personal experiences using the app while traveling

06:54 Expansion from solely blind navigation to universal accessibility

10:09 GoodMaps installation using LIDAR scanning is infrastructure-free (no hardware, no beacons)

12:30 Overview of the survey process, timing, and minimal disruption

13:55 Backend management tool for facilities teams to edit points of interest

15:34 NEW GoodMaps feature: mobile “scan-and-go” using iPhone/iPad LIDAR

16:47 App privacy: no personal data collected from users

19:39 Pricing for end users: app is completely free for individuals

21:12 Business benefits: improved accessibility, meeting regulatory expectations

23:00 How GoodMaps can help disabled travelers regain their independence

29:14 Dispelling myths about blindness and ability

31:42 History of the American Printing House for the Blind

33:00 Innovation, inclusivity, and expanding impact beyond the blind community

36:00 Ideal environments for GoodMaps: campuses, hospitals, arenas, airports, complex spaces

37:28 Bringing GoodMaps to customer and expanding reach

💎 GoodMaps delivers an indoor GPS experience...