Making Recommendations, Offering Solutions: RTM with Mark Kavanagh (Pt. 1 of 3)
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Making Recommendations, Offering Solutions: RTM with Mark Kavanagh (Pt. 1 of 3)
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In part one of a three-part conversation, Mark Kavanagh joins to dig into what "good" Real-Time Management actually looks like, and why that's a harder question than it sounds.
We start with a thought experiment: if RTM is doing its job well, does that let everyone upstream get lazy? From there we get into the philosophy of intervention, when RTM should act, when it shouldn't, and where the line sits between supporting the plan and quietly picking up the slack for forecasting and scheduling. We also cover Mark's wishlist for the data access he doesn't currently have, and the governance and protectionism questions that come with speaking on behalf of other teams.
Parts 2 and 3, covering reforecasting philosophy, plan governance, and where AI fits into all of this — are coming soon.