In this episode we talk with John Guaspari about the common pitfalls leaders and organizations make when it comes to driving employee engagement. During our time together we discuss:

• Why employee engagement has been such a challenge historically (and currently) for leaders and organizations.
• The four intangibles leaders need to leverage the full potential of their workforce.
• How to tell if you are a really good leader.
• What "empowerment" really looks like.
• The importance link between customer focus and employee engagement.
• How leaders who want people to come to the office everyday can navigate this challenge without disengaging their workforce.

If you are interested in more from John, pick up a copy of his book, If Engagement is the What, then Respect is the How.

In addition, take a look at these two articles John wrote about stories he referenced in this episode:

• We Make People Happy john-guaspari-ced4ca.webflow.io - this is an article about the work John did at National Grange Mutual (NGM)
• A Shining Example john-guaspari-ced4ca.webflow.io - this article tells what happened after their national claims center burned down—how everyone recognized how critical this was and joined forces to get the claims function back up and running with very little down time.

In this episode we talk with Willy Kuehne about how high performing executives and teams can maintain that elusive status for long periods of time without burning out.

During our time together we cover:

• How performance varies across the globe.
• What most people get wrong about performance and what actually works?
• What consistency means and looks like.
• How leaders can create more consistency individually and as a team.
• How teams achieve and maintain "high potential" status.
• How leaders build and maintain resilience.

If you are interested in more from Willy:

• visit his website
• connect on Instagram

In our latest episode, we sit down with Dave Garrison to talk about ways you can address the growing problem of employee disengagement by tapping into the minds of your workforce to boost growth and innovation.

We cover:

• What the "Buy In" crisis is and why it has reached a fever pitch.
• How much damage is caused by a "Buy In" crisis and what you can do to mitigate it.
• How you can quickly tell how engaged your team is.
• Advice for leaders who feel they don't have the time or power to implement solutions to the "Buy In" crisis .

If you are interested in more from Dave:

• pick up a copy of his book.
• visit his company's website and diagnose your organizatiojn's true engagement level with his free assessment.
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