Living Your Company’s Values Is Easy—Until It Costs You Real Money!
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Living Your Company’s Values Is Easy—Until It Costs You Real Money!
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Most organizations can point to a set of values or critical behaviors. The real test is what happens when honoring those values becomes truly expensive.
In this episode of The Eppley Experience, I talk with Michael Sneed, former CEO of Johnson & Johnson's Global Vision business and EVP and Chief Communications Officer. He is also a current board member at Kenvue and Wayfair.
Michael shares what he learned from decades inside one of the world’s most respected companies, including how the Johnson & Johnson Credo shaped difficult decisions involving product recalls, acquisitions, employees, and long-term reputation.
We discuss:
• Why strong financial results can temporarily hide a weak culture
• How leaders discover whether their values are real or simply slogans
• Why culture requires constant attention and honest conversation
• What board members should do to understand how employees truly experience an organization
• Why listening to others may be one of a leader’s most important disciplines
Michael is disciplined, generous, and thoughtful—and his experiences offer a powerful reminder:
You do not discover your values when decisions are easy. You discover them when doing the right thing carries a real cost.
I hope you’ll listen.