Concierge medicine promises something many patients desperately want: more time with their doctor, easier access, and appointments when they actually need them. But as concierge practices rapidly expand—and corporations, non-physicians, and heavily marketed longevity programs enter the field—the concierge label no longer guarantees excellent primary care.
In this episode, I’m joined by two board-certified internal medicine physicians with firsthand experience in this changing model. Dr. Spyros Smith has practiced concierge medicine for many years, while Dr. Hayan Yacoub is transitioning from a large, busy internal medicine practice to establish Yacoub Signature Medicine, with an interest in evidence-based longevity care.
We discuss why traditional primary care can feel so frustrating. A typical physician may care for approximately 2,000 patients, offer visits lasting only 15–18 minutes, and have limited availability for urgent concerns. By comparison, a concierge physician may care for only 300–500 patients and provide longer appointments, same-day visits, and access by phone, text, or email.
But more access does not automatically mean better outcomes. We explore research discussed in the episode suggesting that concierge care may cost substantially more because of additional testing and services, without a demonstrated difference in five-year mortality. We also examine the rapid growth of corporate ownership, the rise of expensive testing, supplements, hormones, and protocols, and the pressure physicians may face to approve prescriptions, scans, or referrals simply to meet paying patients’ expectations.
Before joining a concierge practice, ask what the annual fee actually includes, who will care for you during and after office hours, what additional costs you may face, and how the practice approaches routine testing, specialist referrals, medications, and imaging.
Takeaways: Concierge medicine can provide valuable time, access, and continuity—especially for people who are unhappy with their current primary care experience. However, the term “concierge” does not guarantee evidence-based or higher-quality medicine. Understand exactly what you are paying for, evaluate the physician’s training and philosophy, and remember: buyer beware.
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