Lisa Harrison – The Succession Question
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Lisa Harrison has seen the inside of travel businesses from almost every angle: retail agency management, wholesale, and senior leadership roles at Magellan Travel and Signature Travel Network among others. She is the founder of Three Little Birds Business Consulting.
We asked Lisa to talk about succession planning. It's no secret that many agency owners and home-based advisors aren't getting any younger, and so who might they prepare themselves for their eventual exit from their business?
Lisa has multiple clients on this path, and has developed three programs:
- Prepare to Sell - short-term, for owners who have been approached by a buyer or want to exit soon. Lisa comes in, reviews, cleans up, tightens the business and helps maximise the sale price
- Succession Readiness - for owners who want to pass the business to someone already in their world (a staff member, junior, family member). Lisa develops that person's capability to run the business successfully
- Grow to Sell - longer-term retainer, building profit, structure and team performance over months or years so the business commands a stronger price when the time comes
We then move to the buyer side. What do they look for? What structure needs to be in place to make a business worth of consideration.
Lisa answers all this and much more, in an episode that we know you'll enjoy.
Also in this episode, a listener makes an appearance that he wasn't expecting, and we Offload about AI-slop posters in the industry. Which must be stopped.
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Links mentioned in this episode:
Lisa Harrison on LinkedIn
Three Little Birds Business Consulting