What happens when powerful technology meets strong human leadership?

In this episode of the NY Professional Spotlight Podcast with Roman Kirzhner, Roman speaks with Nidhi Sharma, a senior software engineering leader at Cox Automotive with more than 15 years of experience working with enterprise Salesforce and AI platforms.

Nidhi shares the four pillars she believes set her apart: execution, original thinking, trust and credibility, and giving back through mentorship.

She also talks about one of the biggest challenges of leadership: finding the right balance between getting results and taking care of people. For Nidhi, great leadership is not about being the boss. It is about creating an environment where people trust their leader, feel comfortable sharing problems, and know they will receive support.

Roman and Nidhi also explore the changing relationship between people and artificial intelligence. Nidhi explains how AI can handle routine work and help customers around the clock, while human judgment remains important when situations become complex or sensitive.

Rather than fearing AI, Nidhi believes professionals can learn how to use it wisely. When people have the right skills and training, AI can free up time for more meaningful work.

Nidhi also discusses her work helping unify Salesforce across more than 12 business units and her excitement about expanding the use of AI for customers and employees.

Outside of her daily work, Nidhi is an IEEE Senior Member, published AI researcher, international conference speaker, session chair, and mentor to emerging technology professionals.

For professionals wondering how to move forward in a fast-changing world, Nidhi offers a simple message: find work you enjoy, keep learning, speak up, and take responsibility for your own path.

Be A Guest Are you a successful business owner or professional with insights to share? Apply to be a guest on https://nyprofessionalspotlight.com/guest and share your expertise with a wide audience eager to learn about you.