JCMC: The Discussion Section - Linda Duxbury on Email Communication
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JCMC: The Discussion Section - Linda Duxbury on Email Communication
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In this installment of JCMC: The Discussion Section, host Nicole Ellison, Editor-in-Chief of the Journal of Computer-Mediated Communication (JCMC), and her guest, Dr. Linda Duxbury, delve into the topic of email communication in the workplace. They discuss the difference between importance and urgency and how these concepts contribute to employees’ perception of email communication. Tune in to hear Dr. Duxbury’s advice on how to improve email communication habits.
Click here for the episode transcript.
Featuring
Nicole Ellison
Linda Duxbury
More from the host & speakers:
Nicole Ellison
Professor | School of Information
University of Michigan
Editor-in-Chief of Journal of Computer-Mediated Communication
Twitter - @nicole_ellison
Linda Duxbury
Chancellor's Professor, Management | Sprott School of Business
Carleton University
Twitter - @Carleton_U
Works referenced in episode:
Lanctot, A., & Duxbury, L. (2022). Measurement of perceived importance and urgency of email: An employees’ perspective. Journal of Computer-Mediated Communication, 27(2), zmac001.