Is Your Manager Coaching — or Just Managing? A 10-Point Self-Check for GMs and Owners
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Your managers are either coaching your floor up or managing it into a ceiling. This 10-point self-check tells you which — before your next 1:1.
In this episode of Dealer Leadership, Jason Rigby walks through the Manager Self-Check, a free worksheet for dealership owners and GMs. Your manager rates himself on ten practices — Strong, Getting There, or Needs Work — and then you talk about the ones he marked Needs Work. No scores get posted. Nothing goes in a file. It's a coaching conversation, not a ranking.
The ten practices:
- Coaches people, not just manages them
- Gives the team clear direction every week
- Lets people make decisions
- Communicates so people actually hear it
- Owns the numbers that matter
- Talks about how people are doing and where they can go
- Stays open to better ways
- Works with the other departments
- Improves the process
- Recognizes good work in front of the team
In this episode:
- Why "sell more cars" is not direction — and what real weekly direction sounds like
- The difference between a manager who owns the result and a manager who explains the result
- Why "that's how we've always done it" kills more deals than a bad CSI score
- How one manager touching every decision turns himself into the bottleneck
- The 20-second huddle habit that gets good work repeated
DOWNLOAD THE FREE MANAGER SELF-CHECK (3-page PDF):
https://dealerleadership.com/worksheets/manager-self-check.pdf
Print it, keep page 3 — that's your directions page, the manager never sees it — and hand pages 1–2 to your manager before your next 1:1. Have him rate himself, talk through the Needs Work items, and ask what support would actually help. Revisit in 30 days.
More free worksheets for dealership leaders:
https://dealerleadership.com/resources/worksheets
Bring one stuck person, process, or number to a free 30-minute Leak Finder Session:
https://dealerleadership.com
Jason Rigby — Dealer Leadership
jason@dealerleadership.com