Is AI helping or hindering applicants' chances in the Fair Work Commission?
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Is AI helping or hindering applicants' chances in the Fair Work Commission?
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Optimism abounds that emerging technologies like AI will improve access to justice. However, as one law professor's research has found, there is scant evidence to suggest that AI is actually helping aggrieved workers achieve desired outcomes.
In this episode of The HR Leader Podcast – brought to you from our sister brand, Lawyers Weekly – host Jerome Doraisamy speaks with Professor Alysia Blackham of Melbourne Law School about her forthcoming research paper, Artificial Intelligence and Access to Justice for Problems at Work: Enabling or Challenging Legal Pathways in the Fair Work Commission?, and its findings about the extent to which justice is currently accessible, the pressure being placed on Fair Work Commission and other jurisdictions, guidance being provided by courts and the significance of that, whether the advent of AI is aiding applicants' prospects or not, the broader implications for legal practitioners and the justice system, and how best employers can and should be responding in the current climate.