Pay matters — but it’s not the only reason people stay. In this episode, Craig unpacks how to use non-monetary incentives to boost team morale, reward high performers, and build a business people actually want to work for.

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Late payments don’t have to be “just part of the job.” In this episode, Craig walks through the systems and habits that make getting paid on time the default — so you can stop chasing cash and start running your business on your terms.

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Sick of wasting money on ads that don’t convert? In this episode, Craig dives into the underrated power of referrals — how to get them, how to encourage more of them, and why they often lead to the best kind of clients.

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Not every job is worth it. In this episode, Craig shares red flags to watch out for when quoting and how to protect yourself from clients that cost more than they’re worth. Save yourself the stress — know when to walk away.

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Think no signature means no commitment? Think again. In this episode, Craig unpacks the legal and financial traps tradies can fall into without a signed contract — and what protections you can put in place to cover your arse.

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Offshore hiring can save you time and money — but is it the right move for your business and your values? In this episode, Craig dives into the realities of hiring offshore staff: the good, the bad, and how to do it responsibly if it’s the path you choose.

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It’s not about “hoping” the next lead comes through — it’s about building a system that brings them to you. In this workshop episode, Craig lays out the strategies to keep work flowing consistently so you can plan ahead, price better, and finally stop scrambling.

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One minute you’re booked solid, the next you’re chasing leads. Sound familiar? In this episode, Craig explains why the feast-or-famine cycle is so common in trade businesses — and how to build reliable, consistent workflow that smooths out the chaos.

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