Description:

In this episode, Professor Sally Gainsbury speaks with Carly Grace Allen about how interaction design and user experience (UX) principles can improve responsible gambling tools. Drawing on large-scale field experiments conducted within Norsk Tipping, Carly discusses how message framing, risk communication, mandatory limit setting, and behavioural design influence real gambling behaviour. The conversation explores how evidence-based UX design can support informed decision-making and preventative gambling interventions at population scale.

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Show notes and links

Connect with Carly Grace Allen via LinkedIn: https://www.linkedin.com/in/carlygraceallen/?locale=no

Learn more about Carly’s research:
Allen, C. G., Sveen, T., Volden, F. S., & Inal, Y. (2025). Framing the Risk: A Large-Scale Field Experiment on Risk Communication in Responsible Gambling. INTERACT 2025. https://link.springer.com/chapter/10.1007/978-3-032-05002-1_16

Explore upcoming conferences where Carly will be presenting her research:
- European Association for the Study of Gambling (EASG) Conference (https://www.easg.org/conferences)
- European Lotteries (EL/WLA) Responsible Gaming & Sustainability Seminar (https://www.european-lotteries.org/events)
- National Center for Responsible Gaming (NCRG) Conference on Gambling and Addiction (https://www.americangaming.org/event/ncrg-conference-on-gambling-and-addiction/)

Books mentioned:
- Harry Brignull – Dark Patterns
- Stephen Wendel – Designing for Behavior Change