Politicians are often criticized for making promises they know they can’t possibly keep. Unfortunately, politicians are not the only ones who struggle with deception. UBN once purchased software, based in part on their salesperson promising that their software was being fully integrated with another key software product we used. After purchasing this new software, their ...

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My wife, Kathy, recently visited a car wash. When Kathy approached the attendant’s booth, the attendant began sharing about the benefits of their monthly club. Kathy stated she just wanted their cheapest car wash. This lady forced her canned sales pitch on Kathy anyway. Kathy said, “I’ve been coming here for two years. I just ...

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With an estimated 8 million businesses expected to sell or transfer due to the Great Wealth Transfer, pondering who to sell your business to is an important exercise. Money shouldn’t be the only factor. Although you may depart after the sale, your employees and executive team will still be there. Here is a principle that ...

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