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There are some things an agent never wants to hear from a client... "I thought I was covered for that..."

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This episode goes into tax payer funds and public perception. What do you think is the truth?

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Is it ever the right time to start your own agency?

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Carlos breaks down what was discussed at the town hall and gives his perspective.

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Everything's cool until it's not.

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New to insurance? Welcome! We can't wait to hear all about your shattered expectations. Just kidding! Insurance is the best.

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After what CA just experienced, selling is done. You need to educate more than you ever have. You need to listen, be compassionate and patient because the consumer just got harder to sell to.

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