In this episode, Paulette J. Sterling breaks down Leader Member Exchange (LMX) — one of the most powerful predictors of performance, trust, and organizational commitment. Through research, real‑world examples, and practical tools, Paulette explains how relationship quality shapes how employees show up, engage, and perform.

You’ll learn:

• What LMX is and why it matters
• How high‑quality vs low‑quality relationships form
• How leaders unintentionally create “in‑groups” and “out‑groups”
• Why attention, clarity, and influence behaviors shape relationship quality
• Practical ways to strengthen LMX with every team member

Perfect for leaders who want to build trust, reduce resistance, and create high‑performing teams.

Key themes: LMX, leadership influence, trust, workplace relationships, emotional intelligence, organizational commitment, Caribbean leadership.

LMX, leadership, influence, trust, emotional intelligence, workplace culture, organizational commitment, Caribbean leadership, team performance, leadership development

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