Inside University of Maryland Medical System's Infor WFM Implementation

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Inside University of Maryland Medical System's Infor WFM Implementation

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Migrating to a cloud WFM platform is good from a software perspective. But as UMMS discovered, it’s also a great opportunity to optimize the processes that support it. In this episode of RPI Tech Connect, Dave Curtis, Director of HRIS at the University of Maryland Medical System (UMMS), talks about their recent Infor WFM implementation—including their move from a previous time & attendance system to a real-time, cloud-based environment, with RPI supporting the build from design through go-live. Dave explains how the new system's real-time capabilities pushed his team to rethink long-standing termination and workflow processes that only worked because of the old system's built-in delay. He also shares how partnering closely with RPI helped his teamwork through the technical unknowns and reshape those processes to match what the new, more capable system could do. If you're evaluating new WFM systems and want to hear how one team turned a technical transition into a chance to modernize, this episode is for you. *Chapters:* (00:00) Welcome to RPI Tech Connect (3:54) The Scope of WFM: More Than Time &Attendance (6:23) Why Absence Management Was a Must (8:16) On UKG Kronos, Some Changes Didn’t Show Up For Days (11:06) BODS & Going Real-Time (12:38) Why Testing Don’t Always Hold Up in Real Life (22:27) Redesigning the Termination Process (26:11) The Implementation as an Opportunity to Review Business Processes (28:07) Final Thoughts & Takeaways

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