Launched in 2016, the HMCTS Reform Programme reaches its formal conclusion at the end of March 2025. It underpins a quiet revolution which has moved our courts and tribunals from paper to digital, stabilised and secured systems and set us up for the 21st century.

In this episode, host Aaron Wilson is joined by CEO Nick Goodwin and Operations Director Daniel Flury to reflect on the programme’s impact, key learnings, and what comes next.

They discuss the challenges of modernising the justice system, the transition to digital services, and the sensitivities surrounding change, including managing the impacts on staff and justice partners.

This candid yet thoughtful conversation acknowledges and thanks the efforts of all involved and looks ahead to the future of continuous improvement.

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For full transcript of each episode, please visit - Inside HMCTS

In the second part of our bailiff podcast, we continue to shine a light on the daily challenges our bailiffs face and the skills required to be a success.

Join us as we uncover the intricacies of their day-to-day roles and gain valuable insights into what makes a great bailiff, from effective communication to resilience under pressure.

Plus, don't miss the gripping conclusion of a real-life eviction story featuring county court bailiffs Wendy and Karen, as they navigate the complexities of their profession with expertise and compassion.

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For full transcript of each episode, please visit - Inside HMCTS

This episode takes a look at the day-to-day reality for our bailiffs.

We're joined by a range of experienced bailiffs who share insights into their daily roles, challenges they face, and the reality behind the TV stereotypes.

We'll also join one of our teams on the road, as county court bailiffs Wendy and Karen provide a first-hand look at their work during an eviction.

Listen now to discover more about the essential skills and stories that define this often misunderstood profession.

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For full transcript of each episode, please visit - Inside HMCTS

Have you ever wondered how you get selected to sit on a jury and what happens once you are chosen?

Listen to the latest episode of Inside HMCTS, where we take an in-depth look at jury service and the selection process.

In this episode, we will be joined by Craig Robb, Deputy Director of Crime (Live Services) at HMCTS.

After serving as a juror last year, Craig provides first-hand insight into the jury selection process, what to expect when you're called to serve and why it is so important.

From eligibility criteria to the support available for jurors, this episode covers everything you need to know about serving on a jury.

Tune in to gain real-life insights and answers to common questions about this vital aspect of the justice system.

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For full transcript of each episode, please visit - Inside HMCTS

Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions.

From new systems and campaigns to the opening of additional courtrooms and significant events, we cover the progress and transformation within HMCTS.

Tune in to hear from our colleagues and special guests as we celebrate a year filled with achievements and look forward to the challenges and opportunities of 2025.

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For full transcript of each episode, please visit - Inside HMCTS

In this episode of Inside HMCTS, we delve into the recent OECD (Organisation for Economic Co-operation and Development) Global Roundtable on Access to Justice held in Ottawa, Canada. Join us as we explore the innovative approaches and practical strategies that are improving access to justice worldwide.

Our special guest, Luc Altmann, Head of Insight at HMCTS, discusses his presentation on measuring and improving access to justice in court services and how the UK is leading the way with a data-driven, user-centered approach that’s setting new standards globally.

We also hear from representatives from the World Justice Project, and the OECD, who provide their perspectives on the importance of people-centered justice and the impact of international collaboration.

Tune in to learn about the challenges and successes in making court services more inclusive and effective, and how these efforts are shaping the future of justice systems around the world.

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For full transcript of each episode, please visit - Inside HMCTS

In the second part of our anti-knife crime podcast, we hear from some of the speakers who participated in the event, including Detective Superintendent Saj Hussain, from the Metropolitan Police, who shares insight into the role of the police in tackling knife crime.

We have inspiring contributions from Steel Warriors, a charity group who transform confiscated knives into outdoor street gyms. You'll also hear from other special guests from Street Doctors, who teach emergency first aid to young people, Fadi Daoud, a defence solicitor, and Courts Minister Heidi Alexander who discusses the impact of knife crime on individuals and communities.

We’ll also be re-joined by Ian Rawlins, who’ll tell us more about how the day went and his plans to expand the event in the future.

Tune in to hear these powerful stories and learn more about the efforts being made to combat knife crime and support young people in making positive choices.

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For full transcript of each episode, please visit - Inside HMCTS

Our latest episode of Inside HMCTS delves into an impactful anti-knife crime event held at Westminster Magistrates’ Court earlier this month.

In the first of this two-part episode, we speak with Ian Rawlins, a Legal Adviser from London, about the inspiration behind the event and the importance of educating young people on the dangers of knife crime.

Listeners can expect to hear about the various activities and talks that were planned for the day, and find out more about a mock knife murder trial that students would be taking part in.

Listen now to learn more about the efforts to combat knife crime and the positive impact of community engagement.

The second instalment will be published soon, where we'll be hearing from some of those in attendance and again from Ian on how the event went on the day.

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For full transcript of each episode, please visit - Inside HMCTS