We sit down with Dan Kueter, CEO of UnitedHealthcare’s commercial business, to unpack small-group cost pressures and explore how employers can counter trend with level funding and more transparent, tech-enabled benefits plan design. UnitedHealthcare’s Surest health plan offers a clear path to lower costs and a better consumer experience. In this episode, Dan gives a deep dive on how Surest is built around more than 1 million variable value-based copays that vary based on a provider’s historical performance, upfront pricing, and smart digital nudges.

We also cover today’s top trend drivers, including specialty drugs, GLP-1s, cell and gene therapy, and behavioral health. Dan breaks down how to choose between level funding and adjusted community rating and more detail about how Surest can help lower costs for employers and members alike.

You’ll also hear why digital engagement is key to real results, plus insights on broker education, rollout best practices, and how to partner with UnitedHealthcare for ongoing feedback and product refinement. Be sure to subscribe so you don’t miss upcoming episodes of the CRC BeneFit Check Podcast, where CRC Benefits delivers real insight, practical strategies, and smarter solutions to help you lead your clients with confidence.

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