What does it take to truly transform a workplace culture? In this episode of Innovate and Elevate, Tony Turnage, Deputy Director of TMO, sits down with Shana Terry, Chief Procurement Officer and Director with the Office of Procurement Services, to talk about how her team redefined collaboration, communication and accountability to create a thriving, connected culture that drives better service for county agencies and residents.

Hear how small changes sparked big impact, and why Shana calls their culture “evolving and successful.” Listen now on the Innovate and Elevate podcast.

The newest episode of the Innovate & Elevate Podcast is out now!

Join Deputy Chief Transformation Officer Rachel Laguna and Mandi Spina, Director of Development Services, as they discuss how Prince William County is transforming the permitting process.

Hear how Development Services, in partnership with the Transformation Management Office, tackled challenges like complex regulations, communication between divisions and time-consuming processes. Through process mapping, collaboration with industry and staff-driven innovation, the department is creating more efficient, transparent and resident-focused services.

Learn how new tools like interactive process maps and posted review timeframes will bring greater clarity, consistency, and accountability to the permitting process — and how positivity and teamwork are driving this transformation.

Listen to the episode now.

In this episode of Innovate and Elevate, host Domonique Ward sits down with Erika Bukva, Fiscal Manager at Prince William Public Libraries, to discuss how the county reimagined its digital subscription renewal process. Together with the Transformation Management Office, Erika and her team tackled inefficiencies, brought diverse stakeholders to the table, and built a more sustainable system to keep valuable resources—like e-magazines, newspapers, and online learning tools—accessible to residents without interruption.