Industry Leader Insights Roundtable: Build Teams, Scale Production & Grow Reverse Mortgages
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Industry Leader Insights Roundtable: Build Teams, Scale Production & Grow Reverse Mortgages
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What changes when a successful originator becomes responsible for building a team, coaching others and scaling production?
In Part 2 of HECM World’s Leaders Roundtable, Shain Urwin, CRMP, Christina Harmes, CRMP, and Gabe Bodner move beyond individual performance to tackle the bigger questions around leadership and growth in the reverse mortgage industry.
The panel discusses why successful processes need to be documented, how to coach different types of originators, where strong forward mortgage producers may fit into reverse, and how leaders can build a high-performance culture without losing sight of the borrower.
They also get candid about compensation, client-first decision making and what the industry needs to do differently if it wants to reach more older homeowners.
Watch the full Industry Leader Insights conversation and read more here: https://hecmworld.com/2026/10/05/industry-leader-insights-leaders-roundtable-build-teams-scale-production/