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IndiGo CEO Pieter Elbers on foray into Europe

IndiGo CEO Pieter Elbers on foray into Europe

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With IndiGo set to launch flights to Europe this summer, its CEO Pieter Elbers talks to The Hindu about the airline’s foray into long-haul international destinations, the XLR deliveries, the airline’s shift beyond the low-cost model, reasons for high airfares and how the airline is innovating to tackle customer anger and enhance the travel experience.
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