Inclusion, Honesty and Hard Lessons: Dana James‑Edwards on Modern Management
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Inclusion, Honesty and Hard Lessons: Dana James‑Edwards on Modern Management
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Managing Potential with Daniel Taylor and Dana James-Edwards
Daniel Taylor speaks with Dana James-Edwards, Head of the Fairness, Inclusion and Respect program at the Supply Chain Sustainability School, about people-first management, building trust with teams, and how feedback can shape better leadership.
Dana also shares a hard-won lesson from supporting a team member through redundancy, plus the habits and influences that keep her growing as a manager.
In this episode:
Dana discusses what it means to be a people-first manager, including giving people time off when they need it, protecting work-life balance, and leading with honesty and transparency.
Timestamps
00:00 - Intro and podcast restart
00:46 - Welcome to Managing Potential and guest introduction
05:04 - What the Supply Chain Sustainability School does
06:22 - Why inclusion is central to sustainability
07:19 - The industry’s largest diversity data set
08:54 - The site-worker learning app and multilingual modules
10:59 - Dana describes her management style
11:48 - People-first leadership and wellbeing
13:16 - High standards with kindness
14:16 - Trust, ownership, and speaking up early
16:40 - How she asks for feedback regularly
19:43 - Developing people around their career goals
21:03 - Recognition, visibility, and opportunities
22:18 - Bringing team members into senior rooms
22:58 - How Dana develops herself by observing others
24:58 - Her biggest learning moment as a manager
27:29 - Protecting herself during redundancy work
30:22 - Advice for new managers: kindness and attention
33:22 - The leadership belief she changed her mind about
35:53 - Why direct feedback works better for her now
38:19 - Dana’s question for the next guest
40:14 - Book recommendation: The DIY Phoenix
41:45 - Best interview question: “Tell me about yourself”
42:43 - Song choice
44:06 - Closing thoughts
Show Links
Learn more about the FIR Programme - https://www.supplychainschool.co.uk/topics/fir/
Connect with Dana
Instagram / TikTok @diversitydana
LinkedIn https://www.linkedin.com/in/diversitydana
The DIY Phoenix: How to drag yourself out of the ashes, mend your wings and start flying again by Lior Locher
https://www.amazon.co.uk/DIY-Phoenix-yourself-ashes-flying-ebook/dp/B094YPXRDN