Important Questions You Should Be Asking When Checking Customer References
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Important Questions You Should Be Asking When Checking Customer References
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Selecting a Digital Supply Chain solution to support your transformation initiative is difficult. It can be time-consuming and overwhelming. Research shows that it takes some companies up to 18 months to document and prioritize selection criteria, business use cases, and a ranking of future needs which precedes identifying a long list of potential solutions to investigate before determining your short list, final selection, contract negotiation, and project kickoff. One important step in the process is conducting references provided by your short list of supply chain solution providers. This TEKTOK episode will review a list of 20 important questions you should be asking.
Additional Links & Resources:
Learn more about TEKTOK here: https://supplychainnow.com/tektok
Subscribe to TEKTOK and other Supply Chain Now programs here: https://supplychainnow.com/subscribe
This episode was hosted by Karin Bursa. For additional information, please visit our dedicated show page at: https://supplychainnow.com/important-questions-asking-checking-customer-references-tt49