Creativity, courage and the art of the brand turnaround - Sonos CMO, Colleen DeCourcy
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Colleen DeCourcy is one of the most influential creative leaders in modern marketing. Now Chief Marketing Officer at Sonos, she joins Jon for a candid conversation about the relationship between creativity, commercial performance and leadership through change.
They discuss why Colleen joined Sonos, what it takes to turn around a brand, and how to bring creativity back into an organisation when the pressure for short-term results is intense. From Nike’s changing fortunes to the limits of performance marketing, Colleen makes the case for brands that stand for something and leaders prepared to take difficult decisions when it matters.
She also reflects on the hardest moment of her career, why great teams need more than talent, and how marketers should approach AI without losing the human judgement that makes creative work valuable.
A masterclass in leading creatively when the business needs results.
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Timestamps
00:00 - Trailer
01:42 - The hardest moment of Colleen’s career
09:36 - Why we need more leaders taking a stand for what’s right
10:42 - Colleen’s thoughts on Nike falling out of the S&P 500
13:27 - Why Colleen joined Sonos
17:41 - How Colleen is bringing creativity into Sonos
21:47 - How to approach a brand turnaround
27:27 - How to lead through a time of change
31:17 - Why have we stopped valuing creativity?
34:56 - Whats the best piece of advice Colleen has ever received?
37:26 - Audience questions
40:08 - Colleen’s thoughts on AI
43:48 - How to make your team great
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