#1168 - How to Agree Next Steps Without Pushing Your Buyer
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The deal is close. Then you lay out the next steps and your buyer goes quiet.
𝗜𝗻 𝘁𝗵𝗲 𝗲𝗽𝗶𝘀𝗼𝗱𝗲 𝘆𝗼𝘂'𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:
- Why telling buyers the next steps can create resistance
- The simple question that hands them a bit of control
- What to do if they say "I don't know"
When you tell a buyer exactly what happens next, it can feel like they're being pushed down a track. Even if the steps are sensible, it adds tension. And tension slows deals down.
In this episode I share a small switch. Instead of "here are the next steps," ask "what would you like to do from here?" or "where's the best place for you to start?" You still know the plan. But the buyer feels in control, which makes them far more likely to keep moving. Worst case, they're not sure, and you carry on as normal.
𝗧𝗼𝗽𝗶𝗰𝘀 𝗖𝗼𝘃𝗲𝗿𝗲𝗱
Agreeing next steps in sales
Closing techniques
Buyer control and autonomy
Reducing sales resistance
Moving deals forward
Stalled deals
Buyer psychology
B2B selling
This is episode 1168 of the Daily Sales Message podcast.
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𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗝𝗮𝗺𝗲𝘀
LinkedIn → https://www.linkedin.com/in/jamesnewelluk/
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Daily practical sales tips covering sales messaging, sales psychology, B2B selling and conversion improvement.
Most deals are lost in explanation, not negotiation.
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