What happens when technology stops competing with great coaching and starts making great coaches even better?

In this episode, Cam sits down with Christine Watts, one of Ninety’s earliest employees, to explore how technology has evolved alongside the coaching experience. Christine shares stories from Ninety’s earliest days, how COVID accelerated the shift toward virtual sessions, and why software can create structure and visibility but can’t fix broken team dynamics. They also explore how coaches can use technology and AI to better prepare for sessions, stay connected between quarterlies, manage their practices, and spend more of their energy on the deeply human work that makes coaching transformational.

Biography

Christine Watts is the Head of Professional Services at Ninety and one of the company’s earliest employees, joining when the platform was still in beta with roughly 50 users. Over the past decade, she has held leadership roles across client success, marketing, product, and chief of staff, giving her a unique perspective on how technology can support coaches and leadership teams. Today, Christine leads Ninety’s Professional Services team and continues to help shape how companies use technology, data, and AI to work more effectively.

Links

• Connect with Christine on LinkedIn: https://www.linkedin.com/in/wattschristine/
• Check out Christine’s podcast “Impact Moments”: https://www.ninety.io/impact-moments
• Learn more about Ninety’s Maz: https://www.ninety.io/features/ask-maz
• Use code AC20 for 20% off Ninety: https://www.ninety.io/?utm_source=community&utm_medium=abl&utm_campaign=cam
• Join our free LinkedIn community: https://www.linkedin.com/groups/16297012/