How are IR teams coping with a changeable investor engagement landscape? It starts with listening, agreed all three panelists at a recent IR Impact Briefing on the topic of winning investor confidence.

In this month's episode of IR Voice, Laurie Havelock presents highlights from the event, which featured expert insights from Danielle Collins, head of investor relations at Southwest Airlines, Mark Simms, head of investor intelligence at Computershare Investor Engagement, and Brandon Throop, vice president, corporate development and investor relations at Blossom Gold.

They shared their advice around looking into their investor base for deeper intelligence about what their shareholders are thinking, to get ahead of any unpleasant surprises that might be waiting around a particularly contentious vote or ahead of a big strategic shift.

Catch up with the full briefing here: https://www.ir-impact.com/event/briefing-winning-investor-confidence-how-ir-teams-can-anticipate-sentiment-and-drive-support/

And read our summary article here: https://www.ir-impact.com/2026/07/know-your-movers-and-shakers-how-ir-teams-are-anticipating-sentiment-tackling-engagement-and-driving-support-in-their-shareholder-bases/

Read our latest playbooks here: https://www.ir-impact.com/all/research/playbooks/

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What does it take to go from awards bridesmaid to double winner in a single year? Phillip Lindsay, VP of investor relations at Technip Energies, says that the key is being able to separate the signal from the noise.

After eight years building his IR career - five and a half of them at Technip Energies - Lindsay's team went from three shortlisted nominations at the 2025 IR Impact Awards with nothing to show for it, to walking away this year with two: best overall investor relations (mid cap) and best investor relations officer (mid cap).

In this episode, he shares the philosophy that's driven that turnaround, starting with a hard truth about how most IR teams handle investor feedback. Too many, he argues, hand over raw sentiment data without any interpretation of what it actually means or how representative it is, leaving noise where there should be signal.

We talk through his path to the top of the IR function at the French, Euronext Paris-listed engineering and technology company serving the energy and chemicals sectors, his approach to separating what matters from what doesn't, and why this particular award season landed at such a meaningful moment, both for the company and for him personally.

To find out more about IR Impact's upcoming events, click here: https://www.ir-impact.com/all/events/

To read our full sit-down interview with Lindsay, click here: https://www.ir-impact.com/2026/07/it-strengthens-your-credibility-reinforces-you-as-a-trusted-source-and-makes-you-a-go-to-person-internally-technip-energies-phillip-lindsay-on-winning-two-ir-impact-awards/

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IR Impact recently hosted its AI and Technology Forum in London, bringing together senior investor relations professionals, technology leaders and market experts to explore how artificial intelligence is reshaping IR today and what lies ahead.

The forum focused on the practical realities of AI adoption in IR, moving beyond hype to address how teams are already using technology to enhance disclosure, improve investor engagement and streamline workflows. Throughout the day, speakers shared real-world examples of where AI is delivering value, alongside candid discussions about its limitations, risks and governance implications.

We caught up with several IROs and technology experts on the sidelines of the event to find out more about what they had learned, where they see AI taking the profession and why anyone should come to an IR Impact event near them.

To see all upcoming IR Impact events, click here.

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