Hunter Harris: Product Sprawl - Why Every New Platform Multiplies the Cost
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In this episode, R. Hunter Harris explains how product decisions ripple through an organization, why building and maintaining multiple product surfaces multiplies development and QA work, and how platform-specific demands can fracture a supposedly narrow ICP. He shows why better AI and process improvements cannot erase the underlying scaling math, then makes the business case for serving one target segment completely before expanding. Perfect for B2B SaaS founders deciding which platforms, product promises, and customer needs to prioritize for profitable growth.
Chapters
00:00 The cost of sales you cannot support
01:06 Challenges of building multiple product surfaces
05:38 How product divergence multiplies development and QA work
09:39 Narrowing down to one ICP before expanding
Host: R. Hunter Harris
https://www.linkedin.com/in/rhunterharris/
By Hunter Software Consulting
https://huntersoftwareconsulting.com/