Why do couples disappear after a venue tour? It may have less to do with your price and more to do with the connection you created.

In this episode of The Venue Nest Podcast, Ashley Shepherd and Kelsey Smith discuss why couples often "ghost" venue owners after tours. Drawing from a sales psychology training with expert Matt, they reveal how missed emotional connections can lead to lost bookings and share practical strategies for asking meaningful questions, practicing tour scripts, creating gentle urgency, and handling common objections with confidence.

The key takeaway? Successful venue sales isn't about being pushy. It's about listening, building trust, and guiding couples toward a decision that feels right for them.

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00:00 Introduction
03:27 Common Mistakes Venue Owners Make
05:01 The First Five Minutes of a Tour
07:14 Key Questions to Build Trust
09:30 Creating and Practicing a Tour Script
14:33 The Power of How You Make Couples Feel
19:28 Handling Common Objections
23:36 Actionable Takeaways for Listeners


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