How to Make a Good First Impression (Get Better at Small Talk)
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How to Make a Good First Impression (Get Better at Small Talk)
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Being chatty and being good at small talk are not the same thing. You can talk easily, fill every silence, keep it going like a tennis match, and still walk out having built nothing. Most sales training skips small talk entirely. Reps are told to build rapport but are never taught how.
In this episode I walk through the visualization that turned small talk from something I dreaded into something I look forward to, the questions that get you past "how are you," the energy cues that tell you where to take the conversation, and how to leave without stranding someone in the middle of the room.
If your team thinks good small talk is a personality trait, I'd love to change their mind. It's one of the skills I teach in my sales training. Grab a time on my calendar and let's talk about what it could look like for your team: https://bit.ly/rebeccakilday-calendly
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Most sales podcasts give you more tactics. This one proves you don’t need them.
I’m Rebecca Kilday, and Don’t Just Sell is the podcast where your sales career gets easier when you quit selling like you’ve been trained, and start selling like yourself.
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Produced by SpeakEasy Productions.