FREE Google review monitoring (the link Grant mentioned): https://meritly.us/free-google-review-monitoring

One email a month with your new reviews, any rating changes, and every 1–3 star review that still needs a reply. Free, no credit card, one-click unsubscribe.

Fewer than 20 Google reviews? In BrightLocal's 2026 survey, 47% of consumers said they won't use a business with fewer than 20 reviews. In this episode, Grant covers how to get more Google reviews the right way: a simple routine, an honest ask, and the Google and FTC rules that can get you in trouble.

You'll learn:

• Why fresh reviews matter more than old ones (74% look for reviews from the last 3 months)
• How to build the review ask into your receipts, thank-you emails and chats
• What to say when you ask (and what never to say)
• Google's rules on incentives and conflict-of-interest reviews
• The FTC's 2024 rule banning fake and incentivized reviews
• Why replying to reviews helps you get more of them

Sources:
BrightLocal – Local Consumer Review Survey 2026: https://www.brightlocal.com/research/local-consumer-review-survey/
Google – Tips to get more reviews: https://support.google.com/business/answer/3474122
Google – Maps user-contributed content policy: https://support.google.com/contributionpolicy/answer/7400114
Google – About missing or delayed reviews: https://support.google.com/business/answer/10313341
FTC – Final rule banning fake reviews and testimonials: ftc.gov

This episode is narrated with an AI voice.