How to Fix a Sales Team That Can't Close with Josh Long
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Most owners think a bad month means they need better closers.
Josh Long has spent 18 years proving that's almost never the problem.
In this episode he breaks down why he starts every diagnosis at the moment the contract gets signed, why chasing "pain" on sales calls is a low-level move that costs you money, and why $5 million in revenue is the most miserable place a business can sit.
He also shares the exact conversation he had with a $50M CEO where he said "we can't do that either" and completely flipped the deal.
In this episode, you'll learn:
- Why the close stage is the first place to look when sales are broken, and how it tells you if the real problem is upstream in marketing or downstream in fulfillment
- The "colicky baby" client problem, and why difficult customers are usually created by your own reps instead of born that way
- How to sell like a surgeon so prospects stop dictating terms you can't deliver on
- Why the takeaway close beats the hard close with sophisticated buyers, plus Josh's exact language
- Why pain-based selling stops working as you move up market, and what to sell on instead
- The number one bottleneck in almost every owner's life. It isn't leads, staff, or money
- The Seven-Figure Desert, and why companies bounce from $5M back down to $3M over and over
- The simple qualification tweak that took one client from a 7-8% close rate to 20%
- Where sales call anxiety actually comes from, and why it's a management problem instead of a rep problem
- The two paths every business can take, and how picking the wrong one wrecks every decision after it
About Josh Long:
Josh has been consulting with small businesses for over 18 years. He started under Chet Holmes, author of The Ultimate Sales Machine, and became his marketing director.
He's worked across marketing, systems, and management before landing on what he loves most: fixing broken sales teams. He's the author of Bottleneck Breakthrough, a framework for finding the one restriction choking everything else in your business.
His clients range from small service businesses up to companies in the $20M to $200M range.
Connect with Josh:
- Website: bottleneckbreakthrough.com
- LinkedIn: Josh Long