In this episode of Leading Beyond the Org Chart, hosts Kim Steppe and Marilyn Nagel engage in a deep conversation with Jamy Conrad, an accomplished HR executive with extensive experience across healthcare, technology, and finance sectors. Jamy shares her unique career trajectory, emphasizing her progression from manufacturing to healthcare, then to tech, and ultimately her current role at University Federal Credit Union (UFCU) in Austin, Texas. With a focus on driving people-oriented strategies, Jamy highlights the importance of creating a supportive culture and fostering engagement within organizations.

The episode dives into critical themes such as the integration of AI in HR practices while maintaining the human touch, the significance of mental health advocacy in the workplace, and the essential role of mid-level managers in shaping organizational culture. Jamy shares practical strategies and insights on how to empower leaders to navigate challenging times and enhance their empathetic leadership skills. Her candid reflections on overcoming imposter syndrome and the necessity of active listening provide listeners with actionable takeaways to foster a positive workplace environment.

Chapters:

• (00:01) - - Welcome to Leading Beyond the Org Chart
• (00:24) - - Introduction of Guest Jamy Conrad
• (01:02) - - Jamy's Career Journey Overview
• (04:52) - - Acknowledging Healthcare Work During Pandemic
• (06:13) - - Integrating AI into HR Practices
• (10:00) - - Importance of Mental Health Advocacy
• (11:06) - - Strategies for Supporting Employee Wellness
• (13:20) - - Fostering Empathy in Leadership
• (16:13) - - Techniques for Active Listening
• (19:04) - - Gratitude Campaigns in Organizations
• (21:17) - - Empowering Mid-Level Managers
• (24:46) - - Emerging Trends in HR
• (27:09) - - Advice for Younger Self
• (30:46) - - Closing Thoughts and Reflections