How much revenue is dying on the phones?
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ほしい物リストの削除に失敗しました。
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How much revenue is dying on the phones?
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著者：
That's one of the questions we tackle on the newest Beer Can Cold Podcast.
We sat down with Brandon Jennings from Dialpad to talk phones, CSRs, customer experience, AI coaching, abandoned calls, call center performance and where AI actually belongs in a home service business.
The big takeaway?
Use AI to make your PEOPLE better — not simply to replace them.
We also discuss why your CSR may be one of the most important people in your company and how better conversations at the top of the funnel can turn into real revenue.
And then things go completely off the rails and we start talking about Bigfoot. 😂
Turns out Brandon believes in him too.
Want to talk with Brandon?
brandon.jennings@dialpad.com
Grab a cold one and check out the episode!
#BeerCanColdPodcast #HVAC #HomeServices #Trades #Contractor #Dialpad #AI #ArtificialIntelligence #CustomerService #CallCenter #CSR #BusinessGrowth #Bigfoot #Sasquatch