How To Master Your 4 Hour Window From Check Out to Check In
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How To Master Your 4 Hour Window From Check Out to Check In
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What does it actually take to keep a short-term rental guest-ready - not just clean?
In this episode, Mark Lumpkin sits down with Jonathan Wicks, Founder of Well & Good, one of the largest vacation rental cleaning and servicing companies in the industry.
Jonathan breaks down the systems behind operating STRs at scale, from cleaning and off-site laundry to restocking, inspections, maintenance issues, and the tight turnover window between guests.
They cover:
- Why “clean” doesn’t always mean guest-ready
- The biggest mistakes STR owners make with cleaners
- Why cleaning, laundry, and restocking should be separate processes
- How Well & Good handles hundreds of turnovers during peak season
- What owners should expect from their boots-on-the-ground team
- How to build operating systems that scale
Whether you own one STR or manage hundreds, this episode is packed with practical ways to improve your operations and deliver a better guest experience.
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Episode Sponsored By:
STR Search
STR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com