Is Gen Z really difficult to manage, or do they simply expect better management?

Heather explores why Gen Z are often labelled lazy, entitled, or difficult to manage, and why the real problem may be the way workplaces try to lead them.

In this episode, Heather covers:

• Why Gen Z are not as difficult to manage as people think
• How to communicate with Gen Z more openly and honestly
• Why progression matters even when a promotion is not available
• How to offer flexibility without losing structure or accountability
• Why psychological safety and high performance can exist together
• How the TAPES framework can help you manage Gen Z more effectively
• What to do when someone still refuses to meet the required standard

Because managing Gen Z is not about giving them everything they want. It is about understanding what helps them do their best work, then leading them with clarity, trust and accountability.

And if you are a manager or business owner who wants a clearer picture of how your team is really doing, join the Custard here: https://www.itscustard.com/

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And btw, Heather drops practical leadership tips to over 30,000 managers across the globe inside the Custard Culture Club. Join us here: https://custardlearns.com/custard-culture-club-home