『How Healthcare Operating Models Fail Without Culture and Leadership with Andrew Hines』のカバーアート

How Healthcare Operating Models Fail Without Culture and Leadership with Andrew Hines

How Healthcare Operating Models Fail Without Culture and Leadership with Andrew Hines

無料で聴く

ポッドキャストの詳細を見る
In this episode of the Healthcare Leadership Podcast, host Alastair Mitchell-Baker speaks with Andrew Hines, the recently appointed Chief Executive Officer of Surrey and Sussex Healthcare NHS Trust. Andrew, with extensive experience in NHS management, shares insights from his journey into SASH, touching on the organisation’s challenges and how he is steering it through a transformative phase. He discusses the importance of leadership, organisational culture, and the development of a unified operating model to improve healthcare delivery.Andrew highlights key challenges, including emergency flow management, financial sustainability, and enhancing staff engagement post-COVID. He also shares how SASH’s commitment to quality improvement and a robust management system, like SASH Plus, is helping drive operational excellence. With a focus on integrated healthcare, Andrew outlines his vision for SASH’s role in the evolving NHS landscape, including its potential involvement in integrated healthcare organisations (IHOs).Key Takeaways:Leadership & Culture: Effective leadership and a strong organisational culture are key to managing change in healthcare systems.Quality Improvement: SASH’s long-standing quality management system, SASH Plus, fosters a culture of continuous improvement.Emergency Flow & Financial Sustainability: Addressing emergency department congestion and aligning workforce growth with demand are ongoing challenges.Staff Engagement: Ensuring staff feel valued and engaged is essential for maintaining high-quality care and organisational effectiveness.Partnership Working: Collaborating with community providers and primary care is essential to creating an integrated health system.Key Timestamps:00:00 - Introduction to Andrew Hines and SASH Healthcare02:40 - What is an operating model and why it matters08:06 - The legacy of SASH’s quality management approach and future plans11:49 - Overcoming barriers in applying quality management to large-scale changes14:53 - Balancing bottom-up and top-down leadership in healthcare transformations17:21 - Approaching change and leadership continuity at SASH21:09 - Insights from Andrew's previous role at Barts Health24:07 - The evolving system in Surrey and Sussex and SASH’s role in integrated care30:21 - Working with primary care, community services, and social care33:13 - The future of integrated healthcare organisations (IHOs)36:50 - The value of leadership development in navigating complex healthcare change44:32 - Advice for other leaders in healthcare facing organisational challengesFollow Our Guest, Andrew Hines:Andrew Hines LinkedIn: https://www.linkedin.com/in/andrew-hines-87bbb151/ Surrey and Sussex Healthcare NHS Trust LinkedIn: https://www.linkedin.com/company/surrey-&-sussex-healthcare-nhs-trust/ Surrey and Sussex Healthcare NHS Trust Website: https://www.surreyandsussex.nhs.uk/ Connect with the Host, Alastair Mitchell-Baker:LinkedIn: https://www.linkedin.com/in/alastair-mitchell-baker-a01babb/ Follow our Colleagues from Tricordant: Andrew Liles: https://www.linkedin.com/in/andrew-liles-282b1792/ Yasmin Wills: https://www.linkedin.com/in/yasmin-wills-b72535146/ Nick Richmond: https://www.linkedin.com/in/nickgmrichmond/ Helen Blanchard: https://www.linkedin.com/in/helenblanchard21/ More from Tricordant:Website: https://www.tricordant.com/YouTube: https://www.youtube.com/channel/UCo2WP_UCnm-tszOIc87O36QLinkedIn: https://www.linkedin.com/company/tricordant-ltd/Email: office@tricordant.comFollow the Podcast:Apple Podcast: https://podcasts.apple.com/us/podcast/delivery-by-design/id1884004753Spotify: https://open.spotify.com/show/1FZ3DP0DcivWcXv8bJH3Hw?si=64f2414b3fbd44cc
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません