How Associations Can Reach the Holy Grail of Retention
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Everyone wants everything faster. It's a recurring theme in our culture, and if associations are going to keep up, responsiveness and speed will be the coin of the realm.We're joined this week on Six Degrees of Associations, presented by Big Red M, by prolific author, speaker, branding and marketing thought leader, business-growth expert, and world‑renowned tequila influencer Jay Baer, who brings his passion and wisdom to the show alongside host Lucas McCann, Big Red M CEO and serial entrepreneur.As Jay points out, consumers are telling us that speed is as important as price — but are you running your association that way? It's obvious many associations are either unaware of this or have grown complacent about their standing in the marketplace. We also learn from Jay that responsiveness is the key to unlocking what so many associations are seeking: member retention and loyalty.In the age of AI, the human touch will be what stands out. Once efficiency gains become a red‑ocean commodity through AI, Jay predicts, those who return to the human touch will gain the lasting competitive advantage.Jay’s Website: https://www.jaybaer.com/ “The Time to Win: How to Exceed Your Customers’ Need for Speed”: https://www.amazon.com/dp/B0C9NYKWK9?ref_=pe_3052080_276849420 About the Tequila Report: https://www.tequilareport.com/ Follow Jay on LinkedIn: https://www.linkedin.com/in/jaybaer/ Jay on YouTube: https://www.youtube.com/c/JayBaer