How AI is revolutionising the pet insurance industry with Paul Hallett, Founder & Executive Chairman, Vet-AI
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An argument in the vets was the spark for today’s guest. Listen as Paul Hallett of VET AI discusses what’s important when raising funds, the supportive business eco-system of Leeds, the extra benefits that strategic investors bring and …… bank accounts for pets !
If you're looking for a business and entrepreneurship podcast that will inspire, motivate and educate you, through the personal business journeys and entrepreneurial lessons learnt of Leeds business owners then this is the podcast for you.
INTRODUCING PAUL HALLETT
Paul Hallett is the co-founder of Vet-AI, the Leeds-based vet tech company behind the Joii Pet Care app, which uses AI and telemedicine to make veterinary care more affordable and accessible. Paul launched Vet-AI in 2017 with veterinarians Robert Dawson and Sarah Warren, driven by a desire to solve real problems in the veterinary industry, including burnout and rising costs.
As a tech expert who isn't afraid to challenge the status quo, Paul is passionate about building relationships and improving the lives of pets, vets and owners. Blending entrepreneurial drive with a meaningful mission, he has guided Vet-AI through its growth, scaling the business into one of the UK’s most innovative vet tech ventures.
EPISODE HIGHLIGHTS
[00:00:00] Lessons from liquidation and new beginnings
[00:06:00] Insights into fundraising
[00:09:00] The birth of Vet-AI: From idea to execution
[00:12:00] Building the team, initial steps, early growth and challenges
[00:18:00] The Role of AI in veterinary care
[00:21:00] Strategic partnerships and a change in the business model
[00:24:30] Overcoming obstacles and business learnings
[00:27:30] My brilliant business idea
5 KEY TAKEAWAYS & BUSINESS LEARNINGS
• It’s easy to be distracted in business, particularly younger businesses. The businesses that make it are very focused.
• People are critical. Who have you got in and around you.
• Early traction is key when looking for investment.
• Don’t think ‘it will be ok tomorrow’; you have to de-risk by acting now
• Strategic investors usually think longer term that VCs
4 MOMENTS TO LOOK OUT FOR
“We were really good at acquiring customers but not very good at keeping them”
“It was one of those serendipitous moments. It got my cogs working”
“Vets commit suicide four times the UK general population”
“Our first employee was a quantum physicist”
VALUABLE RESOURCES FOR YOU
Website: www.leedsbusinesspodcast.com
LinkedIn - https://www.linkedin.com/company/leeds-business-podcast/
Work with Phil - www.philfraser.co.uk
Website: www.vet-ai.com
LinkedIn: https://www.linkedin.com/in/vet-ai/
Shout out: https://livve.uk/
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