Artificial intelligence is changing the surveying profession, but what does it mean for professional indemnity insurance and risk?

In this episode, Nina Young speaks with Nick Rains from Howden Insurance Brokers about how AI is reshaping the insurance landscape. They discuss how AI is making it easier for complaints and formal claims to be generated, along with the importance of AI governance, professional indemnity insurance, and clear policies as AI becomes part of everyday practice.

This conversation offers practical insights to help surveyors and firms understand the risks, opportunities, and responsibilities that come with adopting AI.


What We Cover

• Professional indemnity insurance explained
• AI-generated complaints and claims
• Why surveyors are seeing more client queries
• How insurers assess AI risk
• AI governance and compliance
• Shadow AI within surveying firms
• Graduate skills and future recruitment
• AI as a quality checking tool
• Risk management and record keeping
• The future of AI within surveying
  
  

Guest Links

Howden Insurance Brokers – https://www.howdengroup.com/uk-en

Guest Bio

Nick Rains is Senior Contract and Wordings Executive at Howden Insurance Brokers. He advises surveyors, architects, engineers and other construction professionals on professional indemnity insurance, contractual risk and policy wordings. Alongside his insurance expertise, Nick has developed a strong interest in artificial intelligence and its impact on professional practice, governance and risk management across the built environment.

This episode is sponsored by Rebuild Cost UK, a pay-as-you-go rebuild cost calculator built for residential surveyors. No subscriptions, no annual contracts, you only pay when you run a calculation. Try your very first calculation free at rebuildcost.uk.

If you want to connect with surveyors across the UK and keep up with the profession, join The Surveying Room. It is free to join and open to all types of surveyors, students, and professionals who work with them. Surveyors UK & The Surveying Room

Connect with me - Nina Young on LinkedIn