This is your audio edition of the resident Housing 21 Monthly Newsletter: June edition. Read to you by Lucy and Joel from the Communications Team.

In the June 2026 edition:

• • Housing 21 Achieves C1 Consumer Standards Grading
  • Quarterly Performance Report: January–March 2026
  • Heat Networks Update: Standard Temperature Introduced
  • Launch of the Resident Experience Strategy 2026
  • Retirement Living Resident Conferences Announced for 2026
  • Monthly Repairs and Complaints Surveys
  • Help Shape the New Choice and Consensus Policy
  • Residents’ Survey and TSM Results Published
  • STAIRs Transparency Webpage Launched
  • Service Charge Network Releases New Explainer Videos
  • Sign Up for the Digital Corporate Newsletter
  • HMRC Launches “Tax Confident” Campaign
  • Digital Inclusion Support and Free Device Schemes
  • World Elder Abuse Awareness Day
  • Loneliness Awareness Week
  • May News Highlights: Community Projects and Resident Achievements

Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England.

Connect with Housing 21:

• Housing 21 website - www.housing21.org.uk
• Facebook - facebook.com/Housing21
• LinkedIn - linkedin.com/company/housing21
• Instagram - instagram.com/housing21living
• YouTube - www.youtube.com/@housing2171