In this insightful episode of Home Story, host Caroline Smith sits down with Matthew Johnson, industry expert and Head of Home Insurance Strategy, to explore what it truly means to protect what matters most — our homes, families, and peace of mind.As natural disasters, inflation, and rising construction costs reshape the insurance landscape, Matthew shares how innovation and transparency are redefining trust between insurers and homeowners. Together, they discuss how data-driven solutions and personalized coverage can make home protection smarter, simpler, and more human.

In this episode of Home Story with Veronica (10-24-25), host Veronica Deas sits down with Kendra Chi, CEO of Pronto & Precise General Contracting in Charlotte, NC, to uncover the secrets of smart home renovation.

From budget-friendly upgrades and lighting fixes to major structural repairs, Kendra shares expert insights every homeowner should know before starting a remodel. Learn how to boost your property’s value, spot red flags, and avoid costly disasters during large projects.

Discover why hiring a licensed general contractor early can save you thousands — and how to prioritize upgrades that truly make a difference when selling your home. Whether you’re planning a quick refresh or a full transformation, this episode will help you make informed, value-driven decisions.

• (00:00:00) - Home Story with Veronica
• (00:00:55) - Home Remodels: The Best Cost-effective Changes
• (00:04:45) - 7 Cost-Saving Tips For Your Home
• (00:09:01) - How to Enhance a Home With a General Contractor
• (00:11:21) - How to Build a Home With a Real Partner
• (00:11:54) - Home Story with Veronica
• (00:12:49) - How To Vet Contractors
• (00:15:06) - General Contractor Permits and Licensure
• (00:18:46) - How to Verify Workmanship and Quality Before Contractor Starts
• (00:20:15) - Do You Validate Your Work From Previous Projects?
• (00:21:26) - Risk Management in Contracting
• (00:22:27) - Building Trust with Your Clients
• (00:24:24) - What Small Enhancements Are Necessary for Your Home?
• (00:27:04) - Lighting makes a big difference in a home
• (00:31:16) - How to Clean Your Electrical Ceilings
• (00:31:26) - Structural Work Should Be Included on Your Home?
• (00:36:27) - Home Story with Veronica
• (00:37:48) - Most Common Remodel Mistakes
• (00:38:49) - Reasons to Remodel a Big Home
• (00:44:07) - How to Budget for Unforeseen Items
• (00:44:33) - Contractor Issues arise during the Contractor's Work
• (00:48:39) - Home Story with Veronica Dicas

The episode dives into how cozy corners invite connection, how textures and colors bring warmth, and how small details can completely transform the energy of a room. Whether it’s preparing to sell a property or simply creating a more inviting atmosphere, Home Story highlights how intention turns design into emotion.