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In this episode, recorded live at the BAYADA Preceptor Summit, the hosts sit down with Kaylee Wilson, RN, and Divisional Lead Preceptor for BAYADA's Northeast region. Kaylee shares how one of the nation's largest home health organizations builds preceptor programs that actually retain clinicians—and what smaller agencies can learn from their approach.

Kaylee's own experience shapes her work: as a brand-new hospice RN, her travel nurse preceptor disappeared after just two weeks, leaving her without support. Now she ensures no clinician at BAYADA experiences that isolation. Her role involves training preceptors, supporting new hires through skills labs and custom resources, and conducting weekly office check-ins to catch struggling clinicians before they quit.

BAYADA's approach stands out: they actually train their preceptors through a two-hour program before anyone works with a new hire. Preceptors receive reduced productivity expectations during training, retention bonuses tied to new-hire success, and ongoing support from Kaylee's education team. Offices nominate potential preceptors, then vet them through documentation reviews. If someone needs additional development before precepting, they get it.

The conversation covers why even experienced home health clinicians need to "learn the BAYADA way"—even though every agency operates differently, even with the same documentation systems. The hosts share their own experiences of being thrown into precepting with zero training, highlighting how common (and damaging) this practice is across the industry.

Kaylee emphasizes that BAYADA's annual Preceptor Summit, leadership conferences, and recognition programs combat the isolation home health clinicians often feel. When you're visiting patients alone all day, it's easy to feel like "just a number." These systems ensure clinicians feel valued and supported from day one.

For smaller agencies without BAYADA's resources? Kaylee's advice is straightforward: prioritize communication. Check in regularly, ask what clinicians need, and invest in people who can become great leaders. They'll pass that support down to the next generation, creating a culture that naturally retains talent.

The Home Health Suit + Scrubs Podcast is your weekly dose of real talk for home health clinicians. Hosted by Dan Haggerty—a national home health therapy executive—and three seasoned home health PTs, Lisa Thompson, Dan Catuccio, and Brendan Kirby, each episode dives into the topics that matter most: safety, efficiency, clinical care, and career growth. Whether you’re a new grad or a home health veteran, you’ll find practical tips, relatable stories, and candid conversations designed to help you thrive in the field. From navigating tricky documentation to setting boundaries and staying safe on the road, Suit + Scrubs blends real-world insight with a touch of humor to make your commute between visits more useful—and more fun.

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https://careinmotion.co/learning-center/

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https://careinmotion.co/care-shop/

Hosted by Dan Haggerty, Lisa Thompson, Dan Catuccio, and Brendan Kirby

CONNECT OUR HOSTS
Dan Haggerty https://www.linkedin.com/in/daniel-haggerty/
Lisa Thompson https://www.instagram.com/homehealthchronicles/
Dan Catuccio https://www.instagram.com/dan.catuccio/
Brendan Kirby https://www.linkedin.com/in/brendan-kirby-99194b232/

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In this episode, the team tackles the seasonal chaos that makes November and December the toughest months in home health. Recording live and in person for the first time at the Beata Preceptor Summit in Boston, Dan, Lisa, and Dan get real about navigating holiday scheduling, managing last-minute patient cancellations on Christmas Eve, and the vastly different experiences of salaried versus pay-per-visit clinicians during the holidays. They share practical strategies for submitting PTO requests early (think September for December holidays), setting patient expectations in advance, and why showing appreciation for your scheduler can make or break your holiday season. The conversation also dives into what agencies can do to make clinicians feel valued during the holidays—from meaningful gift cards to well-planned parties where attendance isn't optional. Whether you're dreading the upcoming holiday schedule or looking for ways to make it smoother for your team, this episode delivers honest insights and actionable tips from clinicians who've been in the trenches through decades of holiday seasons.

The Home Health Suit + Scrubs Podcast is your weekly dose of real talk for home health clinicians. Hosted by Dan Haggerty—a national home health therapy executive—and three seasoned home health PTs, Lisa Thompson, Dan Catuccio, and Brendan Kirby, each episode dives into the topics that matter most: safety, efficiency, clinical care, and career growth. Whether you’re a new grad or a home health veteran, you’ll find practical tips, relatable stories, and candid conversations designed to help you thrive in the field. From navigating tricky documentation to setting boundaries and staying safe on the road, Suit + Scrubs blends real-world insight with a touch of humor to make your commute between visits more useful—and more fun.

CONNECT WITH US
Linkedin: https://www.linkedin.com/company/103039580/admin/dashboard/

Facebook:
https://www.facebook.com/careinmotionhh

Instagram:
https://www.instagram.com/careinmotionhh/

FREE RESOURCES
https://careinmotion.co/learning-center/

SHOP FOR HOME HEALTH RESOURCES
https://careinmotion.co/care-shop/

Hosted by Dan Haggerty, Lisa Thompson, Dan Catuccio, and Brendan Kirby

CONNECT OUR HOSTS
Dan Haggerty https://www.linkedin.com/in/daniel-haggerty/
Lisa Thompson https://www.instagram.com/homehealthchronicles/
Dan Catuccio https://www.instagram.com/dan.catuccio/
Brendan Kirby https://www.linkedin.com/in/brendan-kirby-99194b232/

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In this episode, Brendan and Lisa sit down with Liana Shahijani, FNP-BC, founder of Reverence Home Health, who shares her journey from hospice nurse practitioner to home health agency owner. Liana opened her Medicare-certified agency in February 2024 without using a consultant, researching everything herself alongside her business partner. She gets real about the challenges of building referrals when you're not a natural salesperson, using AI tools like ChatGPT to navigate complex documentation requirements, and running a lean operation with just two partners plus contract therapy services. Despite having no prior home health experience, Liana leveraged her 18+ years of clinical expertise and determination to create an agency focused on filling care gaps she witnessed in hospice and assisted living settings. Whether you're considering starting your own agency or just curious about what it takes, this conversation offers honest, practical insights from someone living the entrepreneurial journey right now.

The Home Health Suit + Scrubs Podcast is your weekly dose of real talk for home health clinicians. Hosted by Dan Haggerty—a national home health therapy executive—and three seasoned home health PTs, Lisa Thompson, Dan Catuccio, and Brendan Kirby, each episode dives into the topics that matter most: safety, efficiency, clinical care, and career growth. Whether you’re a new grad or a home health veteran, you’ll find practical tips, relatable stories, and candid conversations designed to help you thrive in the field. From navigating tricky documentation to setting boundaries and staying safe on the road, Suit + Scrubs blends real-world insight with a touch of humor to make your commute between visits more useful—and more fun.

CONNECT WITH US
Linkedin: https://www.linkedin.com/company/103039580/admin/dashboard/

Facebook:
https://www.facebook.com/careinmotionhh

Instagram:
https://www.instagram.com/careinmotionhh/

FREE RESOURCES
https://careinmotion.co/learning-center/

SHOP FOR HOME HEALTH RESOURCES
https://careinmotion.co/care-shop/

Hosted by Dan Haggerty, Lisa Thompson, Dan Catuccio, and Brendan Kirby

CONNECT OUR HOSTS
Dan Haggerty https://www.linkedin.com/in/daniel-haggerty/
Lisa Thompson https://www.instagram.com/homehealthchronicles/
Dan Catuccio https://www.instagram.com/dan.catuccio/
Brendan Kirby https://www.linkedin.com/in/brendan-kirby-99194b232/