Holding your team accountable without burning the relationship with OPENLANE EVP James Coyle
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Holding your team accountable without burning the relationship with OPENLANE EVP James Coyle
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著者：
Your manager has been telling you for three years that your work is excellent. Then one day you're let go. Nobody saw it coming except the person who signed your reviews. James Coyle has watched this play out more times than he can count. His take: that's not a performance problem. That's a leadership failure.
Topic Highlights:
– Why avoiding the hard conversation is always more expensive than just having the hard conversation
– The ethos behind the “tell me how people get paid” principle
– What basketball taught James about self-awareness (and why most players always think they're one of the best two on the team)
– The three-bucket framework for deciding what to do with underperformers
– The difference between an average employee and a great employee
Guest Bio:
James Coyle is the EVP, President Marketplace of OPENLANE, a leading digital marketplace for wholesale vehicles, and a former senior leader at Amazon during its most aggressive growth years.
Episode Links:
OPENLANE
James on LinkedIn
How To Fire People Properly: When Waiting Too Long Goes Wrong
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