In this powerful episode of The Big Small Business Podcast, hosts Ben Hendrix and Wade Lombard step away from their usual lighthearted stories to tackle one of the hardest realities leaders face—guiding a team through tragedy.

Ben and Wade reflect on the national impact of Charlie Kirk’s assassination and then share deeply personal stories of loss, crisis, and resilience from their own companies. From navigating employee tragedies to processing anger and grief, they open up about the challenges leaders face when “business as usual” collides with life-altering events.

You’ll hear practical lessons on:

• How to be present and authentic when your team is hurting
• Why strength and empathy must go hand-in-hand
• Building systems that prepare your organization for crisis
• Finding purpose and moving forward after tragedy

This is a sobering but necessary conversation for business owners, entrepreneurs, and leaders who want to lead well when it matters most.

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On this episode of The Big Small Business Podcast, Ben Hendrix and Wade Lombard recap their takeaways from the Huge Conference in Nashville, one of the leading events for the home service industry. Ben shares how a spur-of-the-moment decision to attend gave him new clarity on leadership, scaling a company, and the personal growth required to truly 10x a business.

The conversation unpacks wisdom from keynote speakers Brian Gottlieb and Marcus Sheridan, including why chaos drives revenue but discipline drives profit, why training is the foundation for growth, and how small touches of “gorilla marketing” can create raving fans. They also dive into how AI and YouTube are rapidly reshaping the future of sales and marketing.

If you are a small business owner, entrepreneur, or team leader, this episode is full of practical lessons and real-world insights to help you grow smarter and stronger.

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What if your fear could be your greatest leadership tool?

In this episode of The Big Small Business Podcast, Ben and Wade dive into how fear, anxiety, and doubt can actually sharpen your awareness and improve how you lead your company, serve your team, and deliver exceptional customer experiences.

Through stories, scripture, and real-world business challenges, they unpack the transformation from unhealthy stress to refined leadership insight. You’ll laugh, nod, and maybe even reflect on your own growth as a leader.

You’ll learn:

• Why fear is a signal, not a stop sign
• How to turn anxiety into strategic clarity
• The difference between leading from fear vs. abundance
• Tools to confront issues instead of avoiding them
• Why humility is the key to transformation

Whether you’re scaling a business, managing a team, or navigating pressure, this episode will challenge and encourage you to lead with deeper awareness and purpose.

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