In this episode, we dive into the bold digital journey of University Hospitals Coventry and Warwickshire NHS Trust as they roll out a fully integrated Electronic Patient Record (EPR) system. From a sweeping “big-bang” go-live to replacing every legacy system, we unpack how strong Board-level leadership made it all possible.

You'll hear how this transformation improved patient safety and data accuracy, cut costs by going paperless, and streamlined workflows across the Trust. We also explore how UHCW tackled challenges like cyber security, data migration, and redesigning clinical processes—while keeping patients engaged through a dedicated portal.

Plus, we discuss the importance of digital leadership, the power of real-time reporting, and how tools like an Electronic Document Management System and a Population Health Management platform are shaping a data-driven culture within the NHS.

Original Source Document - UHCW Blueprint

Detailed Briefing Document: UHCW EPR Implementation Blueprint

Frequently Asked Questions: UHCW EPR Implementation

“Delay, Deny, Defend" is a well-known Healthcare insurance industry phrase about not paying out on claims. This episode examines the on-going implications of integrating artificial intelligence into health insurance systems, the potential for AI-driven claim denials to exacerbate existing healthcare inequalities. Concerns have been raised regarding the lack of transparency in AI decision-making and the potential for algorithmic bias. What would be the broader economic ramifications in the UK of shifting towards a US-style insurance model?

AI and Health Insurance: An FAQ

This report by the UK House of Commons Health and Social Care Committee examines assisted dying/suicide (AD/AS), exploring the current legal framework in England and Wales, and reviewing international experiences. The report investigates access to palliative care, considers the Government's neutral stance on legalisation, and analyses the views of various stakeholders, including healthcare professionals and advocacy groups. It also examines the challenges of capacity assessment and safeguards to prevent coercion, comparing different jurisdictions' approaches and highlighting concerns regarding potential negative impacts on vulnerable groups. The report concludes with recommendations for improving palliative care access and funding in the UK.

House of Commons Health and Social Care Committee Assisted Dying/Assisted Suicide Second Report

Briefing Doc: Assisted Dying/Assisted Suicide in the UK

A Study Guide: Assisted Dying/Assisted Suicide in the UK:

FAQs: Assisted Dying/Assisted Suicide